Privacy Policy

1. Introduction

Welcome to the AWS Cloud Practitioner Learning App ("we," "our," or "the App"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the AWS Cloud Practitioner Learning App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

2.1 Personal Information

When you use our App, we may collect the following personal information:

• Account Information: Email address, name, and profile picture (via Google Sign-In)
• Authentication Data: Firebase Authentication user ID and authentication tokens
• User Preferences: App settings and customization preferences

2.2 Learning Progress Data

To provide you with a personalized learning experience, we collect and store:

• Quiz Scores: Your performance on quizzes and assessments
• Topic Progress: Topics you have viewed and completed
• Study Activity: Your learning patterns and content interaction
• Achievements: Badges and milestones earned during your learning journey
• Timestamps: When you completed activities and accessed content

2.3 Technical Information

• Device Information: Device type, operating system version
• App Usage Data: Features used, time spent in the app
• Crash Reports: Error logs and crash data (via Firebase Crashlytics)
• Analytics Data: Anonymous usage statistics (via Firebase Analytics)

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Enable authentication, sync your progress across devices, and provide personalized learning experiences
• Improve the App: Analyze usage patterns to enhance features and fix bugs
• Progress Tracking: Store and display your quiz scores, completed topics, and achievements
• Communication: Send important updates about the app (if you opt-in)
• Security: Detect and prevent fraudulent activity and unauthorized access
• Analytics: Understand how users interact with the app to improve user experience

4. Data Storage and Security

4.1 Cloud Storage

Your data is securely stored using Firebase Cloud Firestore and Firebase Authentication, which are industry-leading cloud platforms provided by Google. These services implement robust security measures including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest
• Regular security audits and compliance certifications
• Secure data centers with 24/7 monitoring

4.2 Data Access Control

We implement strict access controls to ensure that only you can access your personal learning data. Your progress and quiz scores are isolated per user account and protected by Firebase Security Rules.

5. Third-Party Services

Our App integrates with the following third-party services:

5.1 Firebase Services (Google)

• Firebase Authentication: For secure user login via Google Sign-In
• Firebase Firestore: For storing user progress and data
• Firebase Crashlytics: For crash reporting and app stability
• Firebase Analytics: For anonymous usage analytics
• Firebase Remote Config: For dynamic app configuration

Privacy Policy: https://firebase.google.com/support/privacy

5.2 Google Sign-In

We use Google Sign-In for authentication. When you sign in with Google, we receive your basic profile information (name, email, profile picture) as permitted by your Google account settings.

Privacy Policy: https://policies.google.com/privacy

5.3 Google Mobile Ads (AdMob)

We may display advertisements using Google AdMob. AdMob may collect device identifiers and usage data to serve personalized ads. You can opt out of personalized advertising in your device settings.

Privacy Policy: https://policies.google.com/privacy

6. Data Retention

We retain your personal information and learning progress data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

7.1 Access and Update

You have the right to:

• Access your personal information stored in the App
• Update or correct your profile information
• View your learning progress data

7.2 Data Deletion

You can request deletion of your account and all associated data by:

• Using the "Delete Account" option in the App settings (if available)
• Contacting us directly at the email address provided below

Upon receiving a deletion request, we will delete your data within 30 days, except where we are required to retain it by law.

7.3 Opt-Out Options

• Analytics: You can disable analytics tracking in your device settings
• Personalized Ads: You can opt out of personalized advertising through your device's ad settings
• Notifications: You can disable push notifications in the App settings or device settings

8. Children's Privacy

Our App does not knowingly collect personal information from children under the age of 13. The App is designed for learners preparing for the AWS Cloud Practitioner certification, which is typically pursued by adults and professionals. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification (if significant changes are made)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted in the App.

11. Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

12. No Warranty Disclaimer

This App is provided for educational purposes to help users prepare for the AWS Cloud Practitioner certification. The App is not affiliated with, endorsed by, or sponsored by Amazon Web Services (AWS). AWS and related trademarks are the property of Amazon.com, Inc. or its affiliates.